Frequently Asked Questions

Everything you need to know about your T'EYES experience

How long does shipping take?

Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.

How do I find the right size?

Please refer to our detailed Size Guide located on each product page. Our garments are designed for a contemporary fit; if you are between sizes, we recommend sizing up.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products ethically sourced?

Yes, T'EYES is committed to sustainable fashion. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly materials whenever possible.

Can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.